Understand the decision
Every time you send a message, ThreatLens shows a decision banner at the top of the response — before the answer streams in. It tells you, in plain terms, how your request was governed.
What the banner tells you
- The decision — what happened to your request:
- Allowed — sent as-is to an approved model.
- Redacted — sensitive values were removed first, then sent.
- Routed — sent only to a trusted, approved destination.
- Blocked — withheld; the model didn't receive it.
- The classification — the kind of data ThreatLens detected (for example, Public, PII, Financial).
- The destination — which approved model answered, and its trust level.
The four outcomes
| You'll see | It means |
|---|---|
| Allowed | Nothing sensitive — your request went straight through. |
| Redacted | Sensitive details (like an ID number) were masked, and you still got a useful answer. |
| Routed | Confidential content was sent only to your organization's trusted model. |
| Blocked | Something can't be shared (for example, a secret) — the banner says why. |
Why it's shown first
Seeing the decision before the answer means there are no surprises: you always know how your data was handled. If a document was withheld, the banner names it and the reason, so the answer makes sense in context.
If something was blocked
That's the policy working as intended. See when something is protected for what to do.